User Research
11 courses·EN
Choose a research method and tools that help answer a question about a product’s users.
The focus is gathering and interpreting evidence for design. UX Design uses those findings in the experience; Audience Research addresses marketing decisions.
A route through the topic
Start with the introductory explanation below, then choose a focused lesson for the task or question you want to explore.
Courses in this topic

User Research Fundamentals
Learn to conduct foundational user research by planning studies, gathering insights, and translating findings into actionable design decisions—ideal for aspiring UX professionals.
14 slides·28 min

Call Recording Tools Research
Learn to select and use call recording tools to capture, organize, and analyze user research interviews efficiently, improving data accuracy and workflow for UX researchers and product teams.
14 slides·28 min

Quantitative UX Research Tool Selection
This training teaches UX professionals how to select and integrate quantitative research tools, enabling them to design efficient workflows that drive data-informed product decisions.
14 slides·28 min

User Research Methods and Patterns
Learn to identify, select, and apply key user research methods, including types and patterns, through practical examples to inform design decisions.
14 slides·28 min

UX Design Research Tools for Agile Teams
Learn to integrate UX research tools effectively within agile workflows, covering rapid testing, collaboration, and data-driven design decisions for product teams.
14 slides·28 min

Selecting Generative User Research Tools
A concise course for UX researchers on selecting generative AI tools and designing effective research workflows.
13 slides·26 min

User Research Plan Essentials
This training teaches product and UX professionals how to create and execute user research plans, from defining goals to delivering actionable insights.
14 slides·28 min

User Research Patterns and Pitfalls
This training helps product and design teams recognize common user research patterns, strengths, and pitfalls so they can conduct more reliable studies.
14 slides·28 min

Customer Success Plan Patterns and Pitfalls
This training helps customer success teams identify effective patterns, strengths, and common pitfalls when building customer success plans. Ideal for CSMs and managers refining plan quality.
14 slides·28 min

AI for UX Research Workflow
Learn a practical AI workflow to plan, conduct, and analyze UX research faster. Ideal for UX researchers, designers, and product teams new to AI tools.
14 slides·28 min

User Research Strategy Essentials
This training helps researchers and product teams define clear user research goals and make informed method choices by weighing key tradeoffs.
14 slides·28 min